Queue Management System
Advanced wireless LCD queue management — calling unit, ticket dispenser, voice announcement and counter mapping — also available in Standard LED and Basic single-queue variants.
Download brochure (PDF)About this product
End-to-end queue and token management — from a flagship Advanced wireless LCD platform supporting up to 15 queues, multi-language voice and TAB kiosk, through a Standard LED system with calling unit + auto-cutter printer, to a Basic single-queue LED setup. Advanced and Standard tiers run wireless over Wi-Fi between display, calling unit, ticket dispenser and MCU hub, while the Basic tier uses a self-contained RF network. Designed for banks, hospitals, telecom shops, government offices and retail showrooms.
Key features
- Wireless — Wi-Fi router (Advanced / Standard) or a self-contained RF network (Basic) connects every unit
- Calling unit with numerical keypad, NEXT + RECALL buttons
- Small LCD on calling unit shows called token, pending tokens and link status
- Ticket dispenser with print of name, token number, date & time + auto-cutter
- Wall-mount / table-top / floor-mount kiosk options
- Voice + non-voice announcement modes
- Multi-language voice (English, Hindi, Kannada, Telugu, Tamil) on advanced tier
- MCU acts as system hub
- Standard 220 V AC point at each installation location, connected via our own 5 A plug
- Plug-and-play — no inter-unit wiring
Applications
Queue Management System — Advanced to Basic
Three configurations to fit every budget and site size. Pick the tier that matches your operations — or contact us for a custom configuration.
Advanced Queue Management System
Our flagship completely-wireless queue management solution for multi-counter, high-traffic environments. Supports up to 15 simultaneous queues with flexible counter mapping, multi-language voice announcement, and a TAB kiosk variant for ticket dispensing. Calling unit with NEXT / RECALL buttons, ticket printer with auto-cutter, and MCU system hub.
- Wireless dynamic queue management for multi-counter and high-traffic environments
- Supports up to 15 queues with flexible counter mapping
- LCD display shows token number + counter / OPD room number or name
- TAB ticket kiosk variant (or wall-mount / table-top / floor-mount kiosk)
- Voice announcement in English and any regional language
- Calling unit with numerical keypad, NEXT + RECALL buttons
- Small LCD on calling unit shows called token, pending tokens and connectivity
- Ticket dispenser with print of name, token number, date & time · auto-cutter
- Wi-Fi router connects all hardware
- Speakers connected to system for announcement
- MCU acts as system hub
Token & Room Display
Public LCD / LED
Large public-facing display shows the currently-called token and the destination room or counter (Radiology-1, X-ray-2, Counter 03, etc.). The actively-called row is highlighted so the waiting customer spots it instantly. White-label header carries the hospital, bank or branch name.
Mobile Calling Unit
Android . Counter Staff . Premium
Counter staff call and recall tokens from a handheld unit instead of a fixed keypad. Random call, sequential call, and uncalled-token refresh — every counter action is mirrored on the public display and logged to the backend. Useful for diagnostic centres and bank branches where staff move between counters.
Report Dashboard
Web . Branch Supervisor
Token Journey Analytics — every token's path through the system, with issued time, last-call time, total wait, hop count and last counter visited. Visual record of how each customer actually moved through the branch on a given day. Exportable as CSV for audit and customer-service reporting.
Report Analytics
Web . Operations Manager
Live KPIs across the entire branch — tokens issued, average waiting time, longest wait, average hops per token, and the waiting-time trend across the day. Filter by date range or by specific queue. The dashboard most regional operations heads ask for and never receive from a manual token system.
Standard Token Management System
Cost-effective wireless LED-based customer-flow management. LED display unit shows token number along with counter number (configurable up to 3 lines), with a calling unit keypad (NEXT / RECALL) and a token dispenser with auto-cutter for smooth issuance. Supports up to 6 queues with a mechanical thermal printer (up to 2 queues with a POS printer), and voice or non-voice announcement options.
- Completely wireless LED-based customer flow management
- Calling unit with numerical keypad — NEXT + RECALL buttons
- Small LCD on calling unit shows called token, pending tokens and link status
- LED display shows token number along with counter number — up to 3 lines
- Token dispenser with auto-cutter for smooth, efficient issuance
- Tokens print name, token number, date & time
- Supports up to 6 queues with a mechanical thermal printer; up to 2 queues with a POS printer
- Voice + non-voice announcement options
Basic Token Management System
An affordable wireless LED-based token system to manage a single queue efficiently — perfect for small clinics, single-counter banks and modest retail outlets. Bright LED display for clear viewing in waiting areas, plug-and-play wireless setup with calling unit and printer over a self-contained RF network. No wiring between units.
- Completely wireless LED-based token management for organised patient / customer flow
- Bright LED display panel for clear viewing in waiting areas
- Calling unit with numerical keypad — NEXT + RECALL buttons
- Small LCD on calling unit shows called token + pending tokens
- Token dispenser with print of name, token number, date & time + auto-cutter
- Designed to manage a single queue efficiently
- Voice announcement in English with any one regional language
- Self-contained RF network between units — no Wi-Fi router required
- No wiring required between hardware parts — plug-and-play
- Standard 220 V AC point at each installation location, connected via our own 5 A plug
Model numbers and variants
Reference these model numbers when requesting a quote, raising an AMC ticket, or submitting a tender. Every variant ships from the same Bengaluru manufacturing facility under the same ISO 9001:2015 quality controls.
Need a custom variant or a model not listed here? Talk to our engineering team for an OEM / private-label build.
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