Infra DigiTech®
BFSI · Banking & Finance

Branch displays and queue systems built for Indian banking

We installed one of the first electronic queue management systems in Indian retail banking — at SBI Kumaraswamy Layout in 2003–2004, when single-window banking arrived. Two decades later the same engineering runs token systems, interest-rate boards and forex displays across public and private sector branches.

Why it matters

Engineered for this sector

Branch technology has to satisfy three masters: the customer who wants a short, predictable wait; the branch manager who wants orderly counters; and head office, which wants every branch showing identical, current rates. Our centralised architecture serves all three — one update at head office reaches every branch display in seconds.

Problems we solve
Crowded banking halls and token disputes — solved with multi-counter calling and clear displays
Customers who cannot see how long the wait is — solved with our live average-wait display, first built for SBI
Rate boards that lag head-office circulars — solved with centralised, one-click rate publishing
RBI display-compliance across a branch network — solved with audit-logged, remotely managed boards
Built for this sector

Bank & NBFC queue management

A token at the door, any free counter calling any token, senior citizens called first, and the branch's live average waiting time on the screen — photographed in SBI, Canara Bank and Karnataka Bank branches, from the company that supplied SBI's single-window rollout in 2003–04.

See the branch queue system
Product lines

What we build for Banking and Finance

Every product below is designed, manufactured and serviced by Infra DigiTech in Bengaluru.

Proof, not promises

Where this is already running

State Bank of India — among India's first retail-banking QMS deployments (2003–04), plus the live average-wait display feature
Canara Bank — display-board footprint across Bengaluru, Mangalore, Karwar, Shivamogga and Udupi
HDFC, ICICI, UCO Bank, Bank of India, India Post — branch deployments
Common questions

Banking and Finance FAQ

Can rate boards across all branches be updated from head office?

Yes. One operator at head office updates interest, forex or gold rates and every connected branch display refreshes in seconds. An internet-fed mode can also pull rates directly from market data feeds with no manual entry.

Can the queue system show customers their expected waiting time?

Yes — we engineered this for SBI branches. The system computes the branch's real average time-to-call from actual token intervals and shows the live expected wait on the same LCD token screen.

Do you supply against bank tenders and GeM?

Yes. We are a GeM-registered, MSME-registered, ISO 9001:2015 manufacturer with tender-ready documentation, and we support BoQ-based bids, rate contracts and direct purchase orders.

Planning a deployment?

Tell us your site and requirement — our team responds with a same-day quotation and a no-obligation site survey.